Hospitality Team Member - Apprenticeship - Level 2

Throughout the year
18 months
In the workplace

Apprenticeship Details

This course is for those aged 16 and above who are wishing to undertake a career as a Team Member in the hospitality industry.

The program also includes studying Math’s and English functional skills, or working towards GCSE grade A-C (new grading system 9-4) if you do not already have these grades.

Apprentices must evidence a strong work ethic and a willingness to learn; being respectful and punctual; showing a good grasp of health and safety; being prepared to work irregular hours and effective communication with colleagues, supervisors, visitors and clients.

On demand test: 90 minute on demand multiple choice test which covers the core and relevant specialist function with scenario based questions.

Practical observation: 2-hour observation of the apprentice in the working environment which shows apprentice covering a range of tasks in their chosen specialist function.
Business project: Project to look at an opportunity / challenge / idea to make an improvement to the business which is to be researched and then presented to employer and independent end assessor.

Professional discussion: 40-minute structured meeting led by the independent end assessor, involving the apprentice and employer (e.g. line manager).

  • Aged 16+
  • You must be employed within a relevant environment and demonstrate at least entry level skills in an initial Maths and English assessment.

You must have one of the following:

  • 4 GCSE's at grade 3 (old grading system D)
  • A relevant level 1 qualification
  • Evidence of the relevant knowledge, skills and behaviours required by the sector at Level 1
This apprenticeship is 100% work-based.

Register your interest


Hugh Baird College will only store your details for the purpose of replying to your registration of interest. Your email will not be passed onto any 3rd party agencies. You can view our latest consent documentation here.

Frequently Asked Questions

Below are the answers to some questions that we are often asked:

Most apprenticeships take between 12 - 18 months to complete.

Yes, you will be paid by your employer for the duration of your apprenticeship. You will be paid at least the government’s minimum wage rate for apprentices, £3.70. A lot of employers pay their apprentices a higher hourly wage than the minimum rate.

This is ultimately up to your employers, but more than 90% of apprentices stay in employment after their course ends.

We work with lots of employers to provide apprentice positions. Check out our live vacancies section above or call 0151 353 4444 to chat to our team.