Team Leading - Apprenticeship - Level 2

Throughout the year
1 year
In the workplace

Apprenticeship Details

This qualification is ideal for anybody who works in a supervisory role. It is suitable for any sector or industry and will develop a broad range of skills to work efficiently and increase productivity. 

Your assessor will visit you in your workplace on a monthly basis for the duration of the qualification.  You will be assessed using a variety of different methods, for example, workplace observations, assignments and online tests.

Where possible, your assessor will endeavour to use your daily work activities as the means of assessment.

You will also work towards a Maths, English and ICT qualification as part of the apprenticeship.

This apprenticeship gives you the opportunity to:

  • Develop and demonstrate competence as a Team Leader, Section Leader, Floor Leader, Trainee Supervisor, Call Centre Team Manager or Supervisor
  • Develop personal growth and engagement in learning through the development of personal, learning and thinking skills (PLTS)
  • Have existing skills recognised
  • Achieve a nationally recognised Level 2 qualification

Mandatory units:

  • Manage personal development
  • Develop working relationships with colleagues 
  • Communicate information and knowledge

Optional units:

  • Plan, allocate and monitor work of a team
  • Set objectives and provide support for team members
  • Manage or support equality of opportunity, diversity and inclusion in own area of responsibility
  • Support team members in identifying, developing and implementing new ideas
  • Manage conflict in a team
  • Lead and manage meetings
  • Manage knowledge in own area of responsibility 
  • Manage customer service in own area of responsibility
  • Aged 16+
  • You must be employed within a relevant environment and demonstrate at least entry level skills in an initial Maths and English assessment.

You must have one of the following:

  • 4 GCSE's at grade 3 (old grading system D)
  • A relevant level 1 qualification
  • Evidence of the relevant knowledge, skills and behaviours required by the sector at Level 1
This apprenticeship is 100% work-based.

Register your interest


Hugh Baird College will only store your details for the purpose of replying to your registration of interest. Your email will not be passed onto any 3rd party agencies. You can view our latest consent documentation here.

Frequently Asked Questions

Below are the answers to some questions that we are often asked:

Most apprenticeships take between 12 - 18 months to complete.

Yes, you will be paid by your employer for the duration of your apprenticeship. You will be paid at least the government’s minimum wage rate for apprentices, £3.70. A lot of employers pay their apprentices a higher hourly wage than the minimum rate.

This is ultimately up to your employers, but more than 90% of apprentices stay in employment after their course ends.

We work with lots of employers to provide apprentice positions. Check out our live vacancies section above or call 0151 353 4444 to chat to our team.