Trade Counter - Apprenticeship - Level 2

Throughout the year
1 year
In the workplace

Apprenticeship Details

The Pearson Edexcel Level 2 Certificate in Trade Business Services (QCF) are for learners who work in, or want to work in workplace where the products and services offered are directed towards other businesses, i.e. in a business to business context.

Learners will typically be part of a team working with staff responsible for a variety of activities including stock control, ongoing sales, sales generation, account management or design services.

It gives learners the opportunity to:

  • Demonstrate competence in the following roles: Administrator, Business Developer, Trade Counter Sales, Customer Service Assistant, Warehouse Personnel, Sales Representative, Designer
  • Develop knowledge and skills related to the specified job roles in business to business services for example in a trade business serving the construction industry
  • Achieve a nationally-recognised Level 2 qualification

Mandatory units:

  • Manage personal development
  • Develop working relationships with colleagues 
  • Communicate information and knowledge

Optional units:

  • Plan, allocate and monitor work of a team
  • Set objectives and provide support for team members
  • Manage or support equality of opportunity, diversity and inclusion in own area of responsibility
  • Support team members in identifying, developing and implementing new ideas
  • Manage conflict in a team
  • Lead and manage meetings
  • Manage knowledge in own area of responsibility 
  • Manage customer service in own area of responsibility
  • Aged 16+
  • You must be employed within a relevant environment and demonstrate at least entry level skills in an initial Maths and English assessment.

You must have one of the following:

  • 4 GCSE's at grade 3 (old grading system D)
  • A relevant level 1 qualification
  • Evidence of the relevant knowledge, skills and behaviours required by the sector at Level 1
This apprenticeship is 100% work-based.

Register your interest


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Frequently Asked Questions

Below are the answers to some questions that we are often asked:

Most apprenticeships take between 12 - 18 months to complete.

Yes, you will be paid by your employer for the duration of your apprenticeship. You will be paid at least the government’s minimum wage rate for apprentices, £3.70. A lot of employers pay their apprentices a higher hourly wage than the minimum rate.

This is ultimately up to your employers, but more than 90% of apprentices stay in employment after their course ends.

We work with lots of employers to provide apprentice positions. Check out our live vacancies section above or call 0151 353 4444 to chat to our team.