Coronavirus (COVID-19) updates

Contact us

During the Coronavirus (COVID-19) outbreak, we aim to respond to all queries quickly, effectively and within 5 days. If you feel you aren’t getting good customer service, then we kindly ask you to email

This information below will help direct you to the correct person/department at Hugh Baird College.

This group of people will be able to direct any questions students might have about regarding their remote learning.

Engineering, Automotive, Digital and Business

Building Services and Construction

Hairdressing, Beauty Therapy, Media Make Up and Creative Arts

Health and Social Care, Nursing Childcare, Sport and Public Services

Travel and the Visitor Economy, L20 Hotel School and Floral Design



English and ESOL

Thornton College. Learning For Life and Re-engage Programmes

Univeristy Centre (Higher Education

Mike Cassidy

Lisa Coughlin

Emma Griffiths

Carol Mack

Kelly Nicholson

Claire Taylor

Norman Wood

This team of staff will be able to help you with all things A-levels related.


For all other enquiries, please email: Joe Poole.

Email a team if you have queries relating to the points shown below. If they can’t answer your query, the team will make sure that your email is directed to the best placed person at the College to help you.

For information on our courses please call 0151 353 4444 and press option 2, email or use our Live Chat facility.

The college offers a range of in-class support. This can include:

  • Specialist assessments
  • ‘In-class’ vocational or academic support
  • Specialist equipment
  • Care support outside of classes
  • One to one and small group tuition

This team also deals with queries relating to Education, Health and Care Plans (EHCP).

To find out more, please email:

The IT Services team at the College can help you with a range of IT related issues, for example:

  • Technical support
  • Access to College applications, such as Microsoft Teams.
  • Password resets

You can contact them by calling 0151 353 4445 or emailing:

For information on an application you have made to join the College in September 2020, please get in touch with our Admissions team. This team will be able to:

  • Provide you with an update on a course application you submitted to the College
  • Explain our temporary telephone interview system
  • Pass on information that was requested from you by the tutor you spoke to in order to progress your application i.e. portfolio of artwork etc
  • Answer a broad range of questions in relation to joining the College

Please email:

Queries that relate to our 14-16 College can should be emailed to

The team at our University Centre will be on hand to address Higher Education queries and to provide course information.

For more information, please email:

The Apprenticeship team can help with such queries as:

  • Apprenticeships
  • Higher Apprenticeships
  • On-site training
  • Bespoke training packages
  • Progress/attendance at College of your apprentice(s)

Please email: or call 07511225965.

If you are a supplier to the College and you wish to speak with a colleague based in our Accounts department, please email:

For any queries in relation to Human Resources, please email:

If your call is in relation to any of the College’s commercial outlets, please email:

For press and media enquiries, please email:

How to find us

Each of our campuses are easy to get to from all part of Merseyside by bus, train and car. For information on directions and parking, visit the link below:

Find out more

Additional Contact Options

Balliol Road Campus

Balliol Road
L20 7EW

0151 353 4444
South Sefton Campus

Sterrix Lane
L30 2DB

0151 353 4444
St Winefride’s Campus

Oriel Road
L20 7AD

0151 353 4444
Thornton College

Edge Lane
L23 4TF

0151 934 4811